We love what we do. The passion we have for the printing business incites us to take ownership of our customers' projects and drives us to deliver the highest-quality products possible.
There is no greater satisfaction than delivering a finished product that helps a customer reach the desired goals and objectives. To learn more about the mission and history of our company, follow the links below.
Mission Statement
Our mission is to consistently provide our customers with what they have ordered, at the time promised, in a manner that meets their requirements; and to do so profitably.
Company History
Our company, originally called Helen's Place Printing, was established in December, 1970 by Helen and Jerry DeDiemar to serve the quick printing needs of businesses, organizations and individuals in the Inland Empire. In the early days, the equipment consisted of an AB Dick 360 offset press, a Xerox 914 black & white copier, an IBM composer for typesetting, assorted bindery equipment -- and a Data General Nova I mini-computer for job control and accounting.
Helen's reputation for friendly, helpful service and Jerry's pioneering in use of computers led our progress throughout the 1970s. In 1981 Helen and Jerry's older daughter Nancy joined the business and is now President and Chief Executive Officer. In 1995, recognizing the change in customer base to corporate-type businesses, we changed our name to Printing Resources of Southern California. We are located in our own 5,400 square foot building in a business park in Upland.
We have always operated as a quick printing business. In 1970 when Helen's Place opened, quick printing as an industry was in its infancy; Helen's Place and quick printing have grown together. As a group, successful quick printers are responsive to customer needs and eager to incorporate new technologies for production or to expand the range of services offered to customers. Successful quick printers are also very profit-oriented. These characteristics have consistently guided our development.
Over the years, we have responded to customer needs by adding to our core operations. Currently we provide products and services in four basic areas:
* Printed products produced on our offset presses, color copier and black and white copiers;
* Mailing services related to preparing mail to qualify for discounts offered by the post office (bulk mail) and database management and publishing;
* Electronic publishing and prepress including graphic design and desktop publishing; and
* Products produced by others such as invitations, rubber stamps, signs, and similar items that our customers order from us.
We keep our technical and sales skills sharp by participating in CPrint™ University sponsored by Certified Printers International; and training classes given by the United States Postal Service, our equipment vendors and software companies. Based on our qualifications, we are an authorized Adobe Solutions Network Provider; an authorized QuarkAlliance Provider; and an authorized Microsoft Publisher 2003 Service Provider.
An important business policy at Printing Resources is to support the community that supports us. This manifests itself in our active participation in community organizations and our donations of printing to charitable causes.
Besides community involvement, we are members of Certified Printers International, an organization of printers nationwide dedicated to achieving peak performance in customer service and printing company management. We are also active in PrintImage International, our national trade association and the California Association of Business Printers, an affiliate of Printing Industries Association of Southern California (PIASC).
Over the years we have earned many industry and community awards. We are especially proud to have been named Printer of the Year for 1999 by PrintImage International.
